Parent Information Hub

Everything you need to know about being part of our Wildhood village

Welcome to Our Village

At Kenmore Hills Early Learning, we believe in the power of partnership. You are your child’s first and most important teacher, and we are honoured to support you on this incredible journey. This page contains all the essential information you need to make the most of your experience with us.

Remember, the little things matter—and we’re here for every single one of them, together.

Getting Started

Enrolment

Once your enrolment is confirmed, you’ll receive a welcome pack with all the details about your child’s room, educators, and what to expect on their first day. We’re here to answer any questions along the way!

What to Bring

A hat (we’re sun-safe!)
Spare clothes (accidents happen!)
Comfort item if needed
Bottles if required (we provide formula and cups)

We provide: Nappies, sunscreen, meals, snacks, and everything else!

Building blocks at Kenmore Hills Early Learning

Dress for Wildhood

We embrace nature play and messy exploration! Please dress your child in comfortable clothes suitable for outdoor adventures. Closed-toe shoes are best for active play. Remember—stains are badges of honour in Wildhood!

Operating Hours

Monday to Friday
6:30am – 6:30pm

We’re closed on public holidays and between Christmas and New Year. We’ll provide you with a full calendar of closures each year.

Daily Routine

6:30am – 8:30am

Arrival & breakfast. Children settle in with quiet play and morning meals.

8:30am – 11:00am

Morning learning experiences, outdoor play, and nature exploration. This is peak Wildhood time!

11:00am – 12:00pm

Nutritious lunch prepared by our chef, followed by quiet time and stories.

12:00pm – 2:30pm

Rest time for younger children; quiet activities and group projects for older children.

2:30pm – 3:30pm

Afternoon tea and more outdoor adventures, animal care, and imaginative play.

3:30pm – 6:30pm

Late afternoon snack, continued play, and family pickup. We share the highlights of your child’s day!

📌 Please Note

Routines are flexible and adapted to suit each child’s needs and developmental stage. Younger children have more frequent meals and rest periods. We follow your child’s individual rhythm while maintaining structure.

Communication & Partnerships

Daily Updates

We use our parent communication app to share photos, updates, meals, sleeps, and milestones throughout the day. You’ll never miss a moment of your child’s Wildhood adventures!

Open Door Policy

We welcome conversations! Whether it’s at drop-off, pickup, or via our app, please share anything important about your child. We’re a team, and communication is everything.

Regular Catch-Ups

We offer regular parent-educator meetings to discuss your child’s progress, share observations, and set goals together. You’re always welcome to request a chat anytime.

Family Events

Throughout the year, we host family events, celebrations, and information sessions. It’s all part of building our village and strengthening our community connections.

Contact us

Health, Safety & Wellbeing

Illness Policy

If your child is unwell, please keep them home to rest and recover. We follow strict health guidelines and will contact you if your child becomes ill during the day. Children must be fever-free for 24 hours before returning.

Medication

We can administer medication with written parent consent and detailed instructions. All medications must be in the original packaging with your child’s name clearly labelled.

Nutrition

Our chef prepares fresh, nutritious meals daily following dietary guidelines and accommodating allergies and cultural requirements. Menus are displayed and shared via our app.

Sun Safety

We are a sun-safe centre! We provide sunscreen (nappy change stations and entries), enforce hat-wearing outdoors, and plan activities to minimise UV exposure during peak times.

Emergency Procedures

We have comprehensive emergency management plans and conduct regular drills. All staff are trained in first aid and CPR. We’ll always keep you informed in any emergency.

Security

Our centre has secure entry systems. Only authorised individuals can collect your child. Please inform us in advance if someone different will be picking up your child, and they must provide photo ID.

Fees & Payments

Making quality care affordable and accessible for your family

Child Care Subsidy

We’re an approved Child Care Subsidy (CCS) provider. The subsidy can significantly reduce your out-of-pocket costs. Use our CCS calculator on our website to estimate your rebate.

Payment Terms

Fees are charged fortnightly and debited directly from your nominated account. Fees apply for booked days regardless of attendance, including sick days and holidays.

What’s Included

Our fees include nutritious meals, nappies, sunscreen, excursions, incursions, our Wildhood Warriors program, and all learning materials. No hidden costs!

Public Holidays

We’re closed on public holidays with no fees charged. You’ll receive advanced notice of closure dates at the beginning of each year.

Tip: Maximise Your Subsidy

Make sure your CCS details are up to date with Centrelink, and you’ve completed your Complying Written Arrangement (CWA) with us. We’re here to help you navigate the process!

Enquire At Our Centre